TERMS OF SERVICE (B2B)
Last updated: 4 November 2026 · Applies to console.spurvik.com and the hosted Spurvik service · Trekantområdet, Denmark
1.1 These Terms govern the hosted Spurvik service: the console at console.spurvik.com, its APIs and the related documentation (the "Service"). The Service is provided by EyeTea Solutions ApS, CVR 37093378 ("we", "us"). Spurvik is a product name, not a separate company.
1.2 The Service is for businesses only (B2B). It is not offered to consumers. The person who accepts these Terms confirms that they may bind their organisation (the "Customer").
1.3 Our privacy notice at spurvik.com/privacy.html explains how we handle personal data.
2.1 Spurvik is a technical tool. It supports compliance work under the EU AI Act (Regulation (EU) 2024/1689), for example record-keeping, human-oversight hooks and transparency notices.
2.2 Using the Service does not by itself make a Customer system meet the AI Act or any other law. Outputs, including documentation drafts and records, are not a conformity assessment, an EU declaration of conformity or an approval by us or any authority.
2.3 We do not give legal advice. The Customer makes its own AI Act assessment, including its role (for example provider or deployer) and the risk classification of its systems. Any risk tier entered in the Service is the Customer's own input.
2.4 The Customer must not tell third parties that we have approved, assessed or vouched for its systems. It may say accurately that it uses Spurvik as a tool.
3.1 Plans. Prices exclude VAT. Stripe, our merchant of record (shown at checkout as Link), adds VAT where it applies.
3.2 The hosted approval queue is available on Pro and higher. Features marked "(planned)" are not yet available. Plan-based retention periods are (planned).
3.3 Paid plans are sold through Link, Stripe's merchant of record service (Sold through Link, LLC). For the payment, Stripe is the seller: it calculates and collects VAT, issues the invoice, takes payment, and handles refunds, disputes and payment cancellation under Link's terms. EyeTea Solutions ApS provides the Service under these Terms. Prices are shown excl. VAT, and VAT is added at checkout where it applies. You can cancel through Link or by emailing hello@spurvik.com. When the subscription ends, your plan returns to Free.
4.1 The Customer keeps its login details, API keys and webhook secrets confidential and revokes any key it believes is compromised. We store only hashes of API keys and cannot recover a lost key.
4.2 The Customer is responsible for activity under its account and keys, unless caused by our breach of these Terms. Report suspected misuse to hello@spurvik.com without undue delay.
The Customer must not:
6.1 The Customer owns the data it sends to the Service. We use it only to provide, secure and support the Service.
6.2 Where that data includes personal data, we process it on the Customer's behalf as processor (Article 28 GDPR). For account and contact data we are controller, as described in the privacy notice.
6.3 The Service is hosted in EU regions. The privacy notice lists our sub-processors and any transfers outside the EU.
The packages spurvik@1.0.8, spurvik-sdk@1.0.8, spurvik-mcp-server@1.0.4 and n8n-nodes-spurvik@1.0.4 are released under the MIT licence. They are governed by that licence, not by these Terms, and nothing here limits the rights it grants. The hosted console is a hosted service under these Terms.
We keep all rights in the Service and documentation. The Customer may use the Service for its business during the term. Spurvik™ is a trade mark of EyeTea Solutions ApS; the MIT licence does not grant any right to use it. We may use feedback freely.
9.1 We aim to keep the Service available but do not promise uninterrupted operation. There is no service-level agreement unless agreed in writing.
9.2 We may change the Service. We will give reasonable notice of changes that materially reduce a paid plan.
10.1 We provide the Service with reasonable skill and care. Otherwise, to the extent the law allows, it is provided as is, without any promise that its use will achieve compliance with any law or avoid regulatory action.
10.2 Neither party is liable for indirect or consequential loss, including lost profit or data. Each party's total liability is limited to the fees the Customer paid in the 12 months before the claim. These limits do not apply to intent or gross negligence, or where the law does not allow them.
11.1 The Customer may stop using the Service and close its workspace at any time by writing to hello@spurvik.com. Paid plans end at the end of the current billing period.
11.2 We may suspend or end access for a material breach of these Terms, for security reasons, or if the law requires it. We will tell the Customer as soon as we reasonably can.
11.3 Before closing, the Customer can ask us for an export of its data. After closure we delete the workspace data, unless the law requires us to keep it. The Customer is responsible for keeping any records it must keep under the AI Act or other law.
We will give at least 30 days' notice of material changes by email or in the console. If the Customer does not accept a change, it may close its workspace before the change takes effect.
These Terms are governed by Danish law. The Danish courts have exclusive jurisdiction.